My New Translations or Changes Aren’t Appearing on my Website
A translation appears on your site only after it is saved, approved, and published, and the language is live. Clicking Publish does not skip those other steps.
Work through these checks in order.
1. Is the translation approved?
Saving a translation is not enough. It must be approved before it can go live.
In the translator interface, a gray checkbox means it is not approved. A blue checkbox means it is approved by a human. A purple checkbox means it was approved by AI. See What Are the Icons Near Each Phrase?.
On Settings ➞ Publishing, Auto Approve Translations skips the review step and approves translations automatically. If you use machine translation, Machine Translation Auto Approve can approve those machine translations. That setting requires both Machine Translation and Machine Translation Auto Translate.
Only a reviewer can approve translations. Approval is not the same as publishing. See How do I Invite a Translator to my Site?.
2. Are the translations published?
Publish Translations Automatically is on by default. When it is on, translations are published as soon as they are approved, and you usually do not need the Publish button.
If that setting is off, open Settings ➞ Publishing and click Publish.
3. Is the language live?
The language must be both Active and Live, or it will not appear in the language dropdown. See My Language Isn’t Showing Up in the Language Dropdown.
4. Is the phrase in SiteTran?
If the source text was never discovered, there is nothing to approve or publish. Add the phrase first. See How do I Populate SiteTran With my Website's Content?.
5. Is the language dropdown hidden?
If Hide All Widgets On Site (dev mode) is on, visitors will not see the language dropdown. You can still preview translations by adding ?sitetran=on to the URL. See How to Hide the Language Dropdown Before Launch (Dev Mode).
6. Wait, then bypass the cache
After you approve and publish, it can take up to 30 seconds for the translation data to update.
Translation data can also stay cached on a visitor's device for up to 10 minutes so pages load quickly. Try a hard refresh, or open the page in a private window.